Health, Safety and Environmental Matters

Water Utilities are required to ensure that water supplied and sewage disposal conform to the TBS standards. In addition, utilities are obliged to perform Environmental Impact Assessment for new projects and Environmental Audits for completed projects and get certification from the National Environmental Management Council (NEMC).

Compliance on monitoring and enforcement activities

Water Utilities are required to comply with the directives issued during inspections, implementation of customer service charter, compliance with targets as set in the business plan, compliance with implementation of the recommendations made in the Water Utility Performance Review Reports of previous years.