What can be lodged to Tax Ombudsman as a Complaints?
What can be lodged to Tax Ombudsman as a Complaints?
- A complaint shall not be lodged to the Ombudsman unless the complainant had already made a representation to the Authority (TRA) and the Authority:
- Rejected the complaint;
- Did not reply to complainant within 30days of receipt of the complaint by the Authority (TRA);
- Complainant was not satisfied by the reply of the Authority (TRA).
- A complaint should not have been settled by the Tax ombudsman Service and resubmission of the complaint does not have any extra information which would make a difference;
- Complaints should be lodged within ninety (90) days after the occurrence of the event giving rise to the complaint;
- A person may lodge a complaint after expiry of the prescribed period by giving reasonable grounds of the delay to the satisfaction of the Tax ombudsman.
